With over 45 stores nationwide, a good night’s sleep is never far from home. Enter your address or the name of your town into our Store Locator and you’ll be able to see which stores service your local area.
Frequently Asked Questions
Frequently Asked Questions
Stores & Contact Details
Beds, Bedding & More
If you’re looking online, we offer the ability to shop by size, from Single to Cali King. Just click on the ‘Beds & Mattresses’ drop-down menu on our homepage you’ll have the ability to shop by size, range, feel & use.
All of our mattresses offer varying levels of support and for those of you who rank back support as a premium factor, we have composed a collection of beds for ‘Better Backs’ – endorsed by the New Zealand Chiropractors’ Association.
Everyone has their individual needs when it comes to sleep – that’s why we created the Sleep Selector – a simple quiz that will steer you in the right direction to a bed that fits your budget and your needs.
Each BedsRus store is independently owned and operated, however all stores sell our core Sleepyhead ranges as featured online. Stock on hand differs from store to store, so it’s best to get in touch with your local bed specialist to confirm the availability and lead times of the product you’re after.
The majority of our beds are advertised as a mattress and base ensemble, as bases can maximise the longevity of your mattress. If you’re after a base that maximises your bedroom space too, we have a range available on our website and in store.
Our 30-day comfort guarantee has been designed to help you invest in your new bed with confidence. This guarantee is only available in store, as you must be fitted to your bed by one of our specialists. If you’re not satisfied with your new sleep, you have the opportunity to switch your mattress for one better suited to your needs. Terms & Conditions apply.
The technology used in our beds is of the highest calibre – featuring world class technology and innovation, making us market leaders in this space. Additionally, a supportive base, mattress protector and a clean sleep environment will prolong the life of your mattress and help it keep its shape. On that note, it’s recommended you replace your mattress every 7 – 10 years to ensure your sleep environment is supportive and healthy.
Pick Up & Delivery
Of course – should you wish to pick up an online order, add the items to your cart and proceed to checkout, here you will be presented with the option for either contactless delivery or pickup. If you prefer to order over the phone – simply let your store of choice know how you intend to receive the product when you place the order.
Get in touch with your local bed specialist and they will be able to let you know an accurate timeframe for Click & Collect in your local area.
Our stores strive to offer efficient fulfilment of orders and due to our locally made product and specialist Sleepyhead partnership, our lead times are the lowest in the market. For specific lead times on individual items, please contact the store you have ordered from/are considering ordering from.
Whether your local store is near or far, nationwide delivery is always available – however, rates do vary. If you’re ordering online, enter your address at check out and the delivery cost will appear. Alternatively, get in touch with your local bed specialist.
Whether you ordered online or in store, you would have been provided with an order confirmation document and/or receipt. To understand the progress of your order, please contact the store you ordered from or reach out to firstname.lastname@example.org.
Yes! If you have a last-minute guest arriving or in desperate need of some new bedding, head to our FastShip website to find which of these quick-shipping products are available in your area. Alternatively, you can contact your nearest store and ask which stock on hand they may be able to supply quickly.
Sales & Promotional Offers
Everyone loves a sale and it’s important to get in quick to ensure you get the best deal on the product you’re after. If you’re interested in the finer details such as the end date of our promotional offer, you can read them here on our Terms & Conditions page.
Our Terms & Conditions page has all the nitty gritty details of our general, promotional, finance and competitions terms, along with any other details you are after regarding our website terms, price beat guarantee, copyright and trademarks, online purchasing items and 30 day comfort guarantee.